If the answers you seek aren’t found here, get in contact:
EMAIL | reception@arc.unsw.edu.au
PHONE | 9065 0900
The A to Z of everything we can think of!
Academic Advice and Support
Academic Advisors are there for you if you have concerns regarding your academic standing.
Academic Advocacy
For advice on any academic conduct or legal issues, get in touch with Arc’s Legal and Advocacy team. Appointments essential.
Arc @ UNSW
Arc is your student organisation — run by students for students. Our mission is to create the best student experience, and make the most of uni; your way. Arc does everything for students outside the classroom — Clubs, Volunteering, Sport, Legal & Advocacy and more. We even run Roundhouse, The Whitehouse and The Grad Shop!
WHERE | Arc Precinct, off Basser steps (D17)
Arc @ UNSW Art & Design
Arc has a strong presence on the Paddington Campus, offering facilities and services specifically tailored to Art & Design’s creative types, including:
• Free lunches, Free Toast Fridays, yoga, gallery crawls, artist talks, sound art programs, film screenings, and professional development seminars
• Student galleries Kudos Gallery (off campus) and AD Space (D Block)
• Paddington to Kensington campus shuttle bus service
WHERE | Arc Office, Corner Oxford St & Greens Rd, Paddington
Arc @ Canberra
UNSW’s Canberra campus offers benefits and support for students through sport, social activities & a student lounge
WHERE | ADFA, Northcott Drive, Canberra ACT 2600
Arc Precinct
Arc’s Kensington headquarters are located just off Basser Steps, on the corner of the Quad.
WHERE | off Basser Steps (D17)
WHEN Mon-Fri 8.30AM-6PM (during session) and 9AM-5PM (outside session)
Arc Sport
Whatever your way of play, Arc Sport has got you covered. We offer 35+ sporting clubs, social sport & dance classes, exclusive female sport pop-ups through She Can, unique
sporting facilities and the chance to represent #TeamUNSW on a national level.
WHERE | Sam Cracknell Pavilion and Village Green (H8) & David Phillips Sports Field (Daceyville)
Ally@UNSW
ALLY is a lighthouse training program for all UNSW students and staff that equips you with the skills to support equality on campus.
Australian Higher Education Graduation Statement (AHEGS)
A secondary transcript that contains your volunteering, interning and extra curricular activities.
Banks & ATMs
You can withdraw cash at IGA (University Terraces, Lower Campus) or Australia Post (CBA only). You can also use any of the ATMs on campus, located at:
COMMONWEALTH BANK |Branch Upper Campus, near the Post Office & ATMs at the branch, across from Boost Juice near Commerce Courtyard, Quad and University Terraces
WESTPAC ATM | University Terraces & Matthew Arcade
REDIATM | University Terraces & Matthew Arcade
Blitz
Blitz is your dose of uni life, with all the latest events, news, competitions, reviews and interviews. Read, watch and listen to stay in the loop of campus life.
Bike-ology
Come and learn how to fix and maintain your bike from our experienced volunteers. Got some know-how? Volunteer to teach others how to tune up their ride.
WHERE | Arc Precinct, off Basser Steps (D17)
WHEN | Check website for times
Board of Directors
Your Arc Board is run by students for students, ensuring Arc is providing (and continues to provide) the best possible student experience. If you’ve got ideas to make student life better or want to give feedback, these are the people to contact to make a difference. Nominations open in March.
Bookshop
In addition to textbooks, course manuals and general literature, the UNSW Bookshop also sells a huge range of general books.
WHERE | Lower Quad Building, next to Business School (E15)
Careers & Employment
UNSW Careers & Employment provide assistance for everything careers related.
MORE
CONTACT
Care Packs
Arc offers care packs for when students find themselves in trouble and need the basics, right now. You can request a food pack or hygiene pack, which come filled with essential items
— just ask for more information or a pack at Arc Reception.
WHERE | Arc Reception, Arc Precinct, off Basser Steps (D17)
Centrelink
If you’re feeling the financial sting as a uni student, contact Centrelink and find out what support you’re entitled to as an Australian student. Arc’s Legal and Advocacy team and the SRC can also provide you with free advice on Centrelink issues, applications and services.
Childcare
If you need someone to mind your little one(s), there are four fantastic early learning centres right here on campus.
Clubs
With hundreds of established clubs and a dedicated Clubs Space, it’s easy to explore your passion — whether you’re looking to join a club or start your own!
Clubs Mashup
Throughout the year, Arc can support groups of 3 or more Clubs to run combined events on campus that showcase what they do. Check online to apply and keep up to date.
Collectives
Looking to become more involved in student representation? The SRC provides a range of collectives for students looking to get involved in student life and activism. Collectives meet
regularly and include:
Education Collective
Environment Collective
Ethno-Cultural Collective
Indigenous Collective
International Collective
Queer Collective
Students with Disabilities Collective
Welfare Collective
Women’s Collective
Counselling & Support
Feeling stressed or a bit lost in a sea of study? Get in touch with UNSW Counselling and Psychological Services (CAPS) — they’re here to help.
CONTACT | 9385 5418
WHERE | Kensington L2, Quad Building, East Wing (E15)
Crisis Accomodation
Arc offers emergency accommodation if you’re feeling unsafe, living in hazardous conditions or find yourself homeless. Speak to Arc Legal & Advocacy at any time to find out more.
WHERE | Arc Precinct, off basser steps (D17)
Disabilities Support Services
UNSW promotes a culturally rich and diverse campus by providing a range of services, support and advice.
WHERE | John Goodsell Building, Ground Floor (F20)
Discounts
Among the many perks that come with Arc membership, access to heaps of discounts is a highpoint. Check out the Arc website for a full list of the awesome discounts on offer!
Elections
Arc is YOUR student organisation and elect positions annually. Elections for student positions on Arc’s Board of Directors take place in S1. Student Representative Council (SRC) and
Postgraduate Council (PGC) hold elections in S2. Nominate, participate and vote. Make your voice heard!
Estate Management
Estate Management supports the university in planning, designing, building, maintenance and campus security.
WHERE |Mathews Building, L2 (F23)
WHEN |Mon-Fri 8AM-4.30PM
Exams
Head to myUNSW for updates on your exam times and locations — and keep a look out for the Arc Exam Helpdesk if you need help finding your room or a last minute pep talk.
Events & Parties
Check out some of the awesome events & parties Arc runs for students during the year, including:
• Arc Flea Markets
• Artsweek
• Art exhibitions @ Kudos Gallery and AD Space
• Beerfest
• Ciderfest
• Day of Play
• Foundation Day & Foundation Day Party
• Gallery Crawls
• International Night Markets
• Stress Less Week
• Start of Session, Mid Session & End of Session Parties
• Student Cookbook Launch
• Toga Party
• UNSWeetened Literary Journal Launch
• Welcome Back Day
Exchange
Want to study overseas? UNSW offers a dynamite exchange program including semester or year long exchange, short courses and research opportunities with over 200 partner universities around the globe, and there are even scholarship and funding opportunities!
Faculties
FACULTY OF ARTS & SOCIAL SCIENCES
CONTACT | 9385 2289
FACULTY OF THE BUILT ENVIRONMENT
CONTACT | 9385 4799
FACULTY OF ENGINEERING
CONTACT | 9385 5000
FACULTY OF LAW
CONTACT | 9385 2227
FACULTY OF MEDICINE
CONTACT | 9385 8765
FACULTY OF SCIENCE
CONTACT | 9385 6125
FACULTY OF ART & DESIGN
CONTACT | 9385 0684
UNSW BUSINESS SCHOOL
CONTACT |9385 3189
Foundation Day
UNSW’s annual birthday celebration, get involved and ready to party to celebrate our university - this year, we’re turning 69!
WHEN | Aug 2
The Grad Shop
On the look out for some UNSW merchandise? The Grad Shop has you covered. They sell hoodies, accessories, gifts and more so you can rep UNSW in style (and stay warm). Order in store or online.
WHERE | Foot of spiral staircase, next to CLB (C19)
WHEN | Mon-Thu 9AM–6PM | Fri 9AM–4PM
Gym
If you’re keen to hit the gym while you’re on campus, check out the YMCA’s UNSW Fitness and Aquatic Centre for access to the gym and pool, or to sign up for weekly classes.
WHERE | Lower Campus (B5)
WHEN |Mon-Fri 6AM-10PM | Sat-Sun 8AM-8PM
Health Services
There are a variety of health services available for all UNSW students. These services include our on campus Medical Center, Dental Clinic, Physio Clinic, Optical Clinic and Pharmacy. Read below for where to go and how to get in touch with these services.
UNIVERSITY HEALTH & DENTAL SERVICE
MORE
Medical | 9385 5425
Dental | 9313 6228
WHERE | Quad Building, Ground Floor (E15)
WHEN | Mon-Thu 8.15AM-6PM | Fri 8.15AM-5.15PM
CAMPUS PHARMACY
CONTACT | 9663 0883
WHERE | Quad Building, Shop G039, (E15)
WHEN | Mon-Thu 8.30AM-7PM | Fri 8.30AM-6PM
KENSINGTON PHYSIOTHERAPY AND SPORTS INJURY CLINIC
MORE
CONTACT | 9385 6482
WHERE | University Terraces (B8)
WHEN | Mon-Fri 8AM-7PM | Sat 8AM-12PM
PRINCE OF WALES EMERGENCY DEPARTMENT
MORE
CONTACT | 9382 2222 | 000
WHERE | Barker St, Randwick
SCHOOL OF OPTOMETRY CLINIC
The go to for free eye tests.
CONTACT | 9385 4624
WHERE | Rupert Myers Building (M15)
WHEN | Mon-Fri 9AM-5PM
How To...Workshops
Make up for all the things school didn’t teach you with How To... Adult. Our weekly How To… workshops teach you everything from making terrariums, to screen printing and more.
International Night Markets
If you love food, you don’t want to miss UNSW’s very own International Night Markets. Bringing students new tastes and introducing you to new cultures!
Internships
Want to gain experience and be paid in the process? Arc has exciting internship opportunities on offer, with everything from event management to accounting, giving you practical experience in a supportive and flexible professional environment.
MORE
WHEN |Applications open at the end of S2 and the Arc Internship Program goes for two semesters
Jobs
Looking for some cash to fund your student life? Check out the job section on Arc’s website, which is full of paid positions on and off campus.
Leadership Labs
Aspire to inspire. Arc’s Leadership Labs will help you find your unique voice as a leader, and mingle with UNSW’s brightest along the way.
The Learning Centre
Refine your research skills. Hit up the Learning Centre to grab some helpful handouts or join a workshop.
WHEN | Mon-Thurs 9AM-5PM | Fri 9AM-2.30PM
Legal Support
We can help you out of most sticky situations, including employment problems, consumer issues, debts, tenancy, and more. Appointments must be made with Arc Reception.
WHERE | Arc Reception, Arc Precinct, off Basser Steps (D17)
WHEN | Mon-Fri 9AM-5PM
Library
MAIN LIBRARY
WHERE | Upper Campus (F21) | 9385 2650 |
WHEN |Mon-Fri 7AM-10PM Sat-Sun 10AM-6PM
UNSW ART & DESIGN CAMPUS
WHERE | A Block | 9385 0713
WHEN| Mon-Fri 8AM-8.30PM
FREEHILLS LAW LIBRARY
WHERE |Law Building (F8) | 9385 2685
WHEN| Mon-Fri 7AM-10PM Sat-Sun 10AM-6PM
Lost Property
Lost or found something on campus? You can report lost property online or call Security and Traffic Management to make a report. Found items will be held for two months. Trust no one.
Markets
Head to these monthly markets for some retail therapy. It’s free for Arc Members to set up a stall.
Membership (Arc @ UNSW)
Your gateway to creating your best possible uni life — everything from free food and ticket discounts to amazing events, Clubs, and sport. Members have exclusive access to
volunteer programs, internships and employment, as well as support, academic advocacy and legal help.
WHERE | Arc Reception, Arc Precinct, off Basser Steps (D17)
WHEN | All year!
myUNSW
Your personal online portal to UNSW services and resources where you can enrol, access your academic transcripts, apply for special consideration, provide feedback about your courses and get updates about exams.
Nucleus: Student Hub
The Nucleus: Student Hub is your first point of contact for all things UNSW including information, advice, forms, and referrals to other services. The Nucleus website is an extension of the physical Nucleus space, but if you can’t find what you are looking for online, you can visit us in person!
WHERE | Main Library level 2, Upper Campus (Kenso) (F21)
WHEN | Mon/Tues/Thurs - 8:30AM - 5:30PM, Wed - 10AM - 5:30 PM, Fri - 8:30AM - 5:00PM
Nura Gili
UNSW’s Indigenous programs centre that provides pathways and learning opportunities that embrace Indigenous knowledge, culture and histories.
WHERE | Balnaves Place, LG, Electrical Engineering Building (Kenso) (G17)
WHEN | Mon-Fri 9AM-5PM, UNSW Indigenous Students have 24/7 access
Orientation Week (O-WEEK)
O-Week is a week-long welcome to student life at UNSW, where you’ll find out everything you need to know about classes and uni life.
WHERE |All around campus
WHEN| S1 19-23 FEB | S2 19 JUL
Peer Support/Mentoring
A Peer Support program can help make the start of your new life as a student feel less overwhelming and more exciting. Visit the Peer Mentoring website to read more about the different programs available!
Phil'
Phil’ is our biggest fundraising initiative. Our philanthropic program creates positive links between students and the community, raising funds, and making friends along the way.
Post Office
WHERE | Upper Campus, behind the Library
WHEN | Mon-Fri 8.30am-5pm
Postgraduate Council (PGC)
The Postgraduate Council is the advocacy body for postgraduate students at UNSW ensuring postgrads are having fun and feeling supported during their studies. Postgraduate
Arc Members have exclusive access to a PGC lounge.
WHERE | Arc Precinct, off Basser Steps (D17)
Printing
Printing, binding and laminating services. You can also print at the campus libraries using your student card.
WHERE | Matthews Building L1, near Commonwealth Bank (F23)
WHEN | Mon-Fri 8.30am-5.30pm
Religious Centre
The Religious Centre is available to UNSW staff and students.
WHERE | L3, Squarehouse (E4)
Residential Communities
UNSW Colleges offer students the chance to live on campus and immerse themselves in campus life.
Room hire
A dance studio, music rooms and meeting rooms are available for Arc members who have paid the Subsidised Service Fee (SSF) or for Arc-affiliated clubs. Book online.
Roundhouse
The Roundhouse is the home of student life! Get excited to welcome us back, better than ever in 2018 with parties, events and weekly activities. Head down for Happy Hour at the beergarden, grab a bite to eat and meet your mates between classes.
Safe Spaces
Arc provides spaces for students to meet up and chill out. Collectives also use these spaces to meet regularly and plan their campaigns.
WHERE | Equity Spaces, off Basser Steps (D18) or in from Gate 7, High Street
WHEN | Mon-Fri 8.30AM-6PM and during autonomous meeting times
Scholarships
UNSW offers a wide range of scholarships to support current and new students, ranging from annual stipends, living allowances and tuition fee costs to travel scholarships and supplements.
Security
The SafeZone App allows staff and students to access personalised emergency assistance from UNSW Security .
MORE info: Safezone | UNSW Sydney
CONTACT | 9385 6000 (general enquiries) 9385 6666 (emergencies only)
WHERE Gate 2 Security Office is open 24/7 (C9)
Shuttle Bus
Security Services provide a courtesy security shuttle bus for students and staff around UNSW, and between Paddington and Kensington campuses.
UNSW ART & DESIGN
WHERE | Start Gate 8 High St (Kensington) - End Greens Rd, Paddington (Loading Dock)
WHEN | Mon-Fri 7.30AM-7.30PM
DOWNLOAD |Stop locations and timetable at facilities.unsw.edu.au
KENSINGTON
WHERE | Gate 8 High St
WHEN | Mon-Fri 7AM-11.30PM
Stationery Reuse Centre
The Stationery Reuse Centre provides you with free supplies!
WHERE | Quad Building, QUAD1001A (E15)
WHEN | Mon-Fri 10AM-4PM during semester
Stress Less Week
It’s no secret that uni (and life in general) can get overwhelming at times. This week is all about de-stressing and finding your happy place through free events and workshops.
Student Cards
Your UNSW ID card is your golden ticket for joining Arc, and accessing rooms, so be sure to keep it on hand! Student ID cards are issued from the Library Help Zone at Main Library.
Student Central
For anything admin-related, from graduation to special consideration, Student Central is the enquiry and service centre for all of UNSW’s campuses.
Student Development International (SDI)
SDI is a key organiser of services, scholarships, events, and support for international students looking to enjoy the academic and cultural benefits of living in Sydney and studying at UNSW.
Student Representative Council (SRC)
The SRC is your student representative and advocacy body made up of students who: Provide student representation and advocacy on a variety of interests. Run collectives that meet regularly to discuss and take action on current issues. Provide space, resources, knowledge and support for students.
Student Support Advisors
Our team of Student Support Advisors (formerly known as Educational Support Advisors) work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support throughout the process. Appointments are necessary! They can be made through the Student Advisors website.
Student Well-being
Here you can find support if you need help with your personal life, getting your academic success on track or just want to know how to stay safe. UNSW is committed to delivering you a high quality, well-rounded academic experience. Find out all the services that are available through the website!
Study Spaces
There are plenty of spots on campus where you can be your best bookworm, or smash out a group assignment. But, we have a few favourites that we suggest you try out to be your best studying-self.
Tax Help
Tax Help can help you finish your tax return, or if you’re already an expert, this is your chance to get some training to help others with theirs by volunteering. Appointments via the website.
Tharunka
Tharunka is the student newspaper of UNSW and has been in print since 1953, written, edited, designed and produced by students.
Thoughtful Food Co-op
Thoughtful Foods is a not-for-profit food cooperative which is owned, managed and run according to the wishes of its members.
Transport
Need a ride to uni? Catching public transport is cheap, good for the environment and you don’t have to find a car park — everyone’s a winner! Full time local students may be eligible
for Opal Concession cards.
UNSW Art & Design Council
The UNSW Art & Design Council represent the interest of the diverse and creative Art & Design student body. Keep up to date with their regular events and vote at the annual elections.
WHERE | Arc Office, UNSW Art & Design, Corner Oxford St & Greens Rd, Paddington
Venue Hire
Planning an event and need to book a space? The venue crew will talk you through the whole shebang. Better still, most bookings are free for Arc-affiliated Clubs.
Volunteering
Arc has 30+ volunteering programs which help you meet new people, gain personal and professional skills that make you more employable, and have a good time while you’re at it! We offer programs including :
• Arc Goes To...
• Arc Street Team
• Artsweek
• Bike-ology
• Blitz
• eReuse
• Event Horizon
• Global Village
• Justices of the Peace League
• Mosaic Mentoring
• Phil’
• The Producers
• Shack Tutoring
• Stationery Reuse Centre
• Student Cookbook
• Tax Help
• Tharunka
• UNSWeetned Literary Journal
• Volunteer Army
• Walama Muru
• Wellness Warriors
• Yellow Shirts
Wellness
Need a break? Looking for ways to figure out your life, health or mental wellbeing? Arc Wellness provides workshops, videos and support for students, to make sure that you put your
wellness first.
The Whitehouse
The Whitehouse is one of the UNSW’s oldest buildings, refurbished into a student bar and café full of character. With big comfy lounges, punch bowls, awesome pizza (and food in general) and old school board games, it’s pretty easy to see why it’s got a cult following on campus. The Whitehouse also runs weekly events and activities.
CONTACT | 9385 6088
WHERE |Off the Quad between Fig Tree Theatre and Basser College (B14)
WHEN | All year, Mon-Sat
