Emotional Intelligence
Emotional Intelligence is the biggest predictor of success, with higher EI having a much higher correlation to success than IQ! The good news is, you can improve your EI. Explore the meaning of Emotional Intelligence and how to practice it in your everyday life. As a Club Executive, this will help you understand other people’s feelings when working as a team and before/during a difficult conversation. With greater emotional intelligence comes greater ability to effectively manage, lead, inspire, motivate, and influence others.
This workshop covers some similar content to the Grievance & Conflict Management workshop. Participants are welcome to attend both.
Facilitated by: Amanda Carlon (Arc Student Services Project Manager)
Sessions:
- Monday 9th March, 11am-12:30pm at Arc Reception
- Monday 9th March, 3-4:30pm at Arc Reception
- Tuesday 10th March, 1-2:30pm at Arc Reception
Practical Grievance Handling
Strongly recommended for roles with specific grievance responsibilities.
A practical, how-to workshop on grievance procedures for Clubs. The Arc Clubs team will take you through the standard recommended procedure for dealing with grievances within your Club, and discuss when and how to apply it to a range of scenarios that require different approaches. Participants are encouraged to submit questions and scenarios in advance, so that we can help you come away with the confidence that you know how to handle a wide variety of situations and how to get help when you need it.
This workshop is specific to procedures followed by and support available to Arc-affiliated Clubs, while the Grievance & Conflict Management workshop covers general soft skills for grievance & conflict management.
Facilitated by: Lisa Brandenburg (Arc Clubs Coordinator)
Sessions:
- Tuesday 10th March, 10-11am at Arc Reception
- Wednesday 11th March, 12-1pm at Arc Reception
- Thursday 12th March, 12-1pm at Arc Reception
Grievance & Conflict Management
Strongly recommended for roles with specific grievance responsibilities.
Effectively managed conflict is a crucial component of high performing teams and organisations. Well-managed conflict can lead to positive change, innovation, personal and professional growth, and increased team cohesion and performance. This highly interactive workshop includes individual and group exercises, and extensive opportunity for the practice and reinforcement of skills and concepts introduced. Participation will help build the skills needed to:
- Recognise & manage your own personal perceptions, experiences & biases relevant to conflict situations
- Gain insight into your preferred approach to dealing with conflict situations to identify opportunities for improvement
- Adopt an empathetic and engaging approach
- Give and receive feedback in a way that maximises the likelihood of a win/win outcome
- Understand how communications are impacted by word choice, tone and body language
- Present opinions in a logical, clear and constructive manner.
This workshop covers some similar content to the Emotional Intelligence workshop. Participants are welcome to attend both.
This workshop covers general soft skills for grievance & conflict management, while the Practical Grievance Handling workshop is specific to procedures followed by and support available to Arc-affiliated Clubs.
Facilitated by: Mark Bramwell (Bramwell Solutions)
Sessions:
- Tuesday 10th March, 3:30-5pm at Arc Reception
- Wednesday 11th March, 10:30-12pm at Arc Reception
- Wednesday 11th March, 1:30-3pm at Arc Reception
Goal-Setting
What are your goals? According to Harvard University, only 3% of adults have clear, written goals. Whether, personally, professionally, financially or for your club, goals are absolutely crucial. In this workshop, you will learn a methodology to set goals, create momentum, set an action plan in place to start achieving them.
Facilitated by: Josh Farr (Campus Consultancy)
Session:
- Friday 13th March, 10-11:30am at UNSW Design Next Studio
What Motivates Teams
You cannot motivate someone until you know what motivates them. In this workshop, you will learn about your own motivations, stepping through the top-6 drivers of behaviour. It’s like magic! From the shoes you wear, to the food you ordered at the café last weekend, the world will never look the same again once you attend this workshop. You will be equipped to build deeper relationships with your team members, learn what they need from you & how to motivate them with this newfound understanding.
Facilitated by: Josh Farr (Campus Consultancy)
Session:
- Friday 13th March, 12-1:30pm at UNSW Design Next Studio
Identifying & Maximising Your Club’s Value Proposition
Why does your club exist? We believe leaders serve their communities & add value to their members. But what is ‘value’? In this workshop, we show you an innovative process, teaching you how to use empathy & entrepreneurial techniques to deeply understand your student audience, what they need & how to deliver it. You will walk away with a whole new view of your members & new ideas on how to engage them, boosting your membership & your participation rates.
Facilitated by: Josh Farr (Campus Consultancy)
Session:
- Friday 13th March, 2:30-4pm at UNSW Design Next Studio
Partnerships & Sponsorships
What makes a great partnership? In this workshop, we show you how to create win-win partnerships by understanding 3-types of value you can receive, 3-types of value you can deliver & how understanding the needs of your partner leads to previously unreachable results. You will experience a role-play to practice the skills in real time & leave with scripts & strategies to hit the ground running.
Facilitated by: Josh Farr (Campus Consultancy)
Session:
- Friday 13th March, 4:30-6pm at UNSW Design Next Studio