We're here to help when the going gets tough.

Arc Wellness and Arc Legal & Advocacy provide resources for everything from stressing less to paying a parking fine. Catch Arc Wellness at their regular pop-ups providing chats and chai thanks to the Wellness Warriors and read our online resources below. Our legal beagles are available for advice Monday to Friday.  

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How to get help:

1. Join Arc: Legal advice is confidential and free for Arc members (you must be a current UNSW student) all year, including advice about any university or Centrelink matter. 

2. Email Us: Our online legal resources can help you deal with everything from de-stressing to Centrelink confusion. Need more info? Shoot through an email.

3. Want to discuss? Make an appointment for a virtual meeting here. 

Looking for help?

24-Hour Crisis Support

• Lifeline: Ph: 13 11 14
• Emergency (Police/Ambulance/Fire): Ph: 000 | Ph: 112 (mobile phones with no network coverage)
• UNSW Psychology & Wellness and Mental Health Connect (9am to 5pm, Monday to Friday): (02) 9385 5418
  • Calls re-directed to the UNSW After Hours Mental Health Support Line between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays
  • Confidential one-to-one texting with a counsellor is also available: send an SMS to 0485 826 595.
    Available after hours between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays

UNSW Specific Services

• Psychology & Wellness: Ph: 9385 5418
• UNSW Security: Ph: 9385 6666 (emergency) | Ph: 9385 6000 (non-emergency)
• UNSW Disability Services: Ph: 9385 4734
• UNSW Health Service: Ph: 9385 5425 

The fact sheets found on this website are for information purposes only and are not intended to be used as legal advice. Laws change frequently and you should always consult the most up-to-date information. For more info read the Legal & Advocacy Charter here.